![]() Please note that the amount of displays that can be connected to the hub is ultimately determined by the capabilities of the host PC.Ī PC that has Thunderbolt 4 technology will be capable of driving two displays via the hub. You can connect this adapter to the hub in order to attach one HDMI display (up to 3840x2160 resolution at a 60Hz refresh rate) to the hub using a HDMI to HDMI video cable (a cable with a HDMI connector on both ends, not included). Included in the box with the hub is one Plugable USB-C to HDMI video adapter. If the PC you are connecting the hub to has USB-C technology built-in, the hub does not need to be approved (device Approval is not part of the USB-C standard). If the PC you are connecting the hub to is running macOS and has Thunderbolt 3 or USB4 technology built-in, the approval process will happen automatically. We have a video that demonstrates how to ‘Approve’ the device using the two different types of the Intel software (known as either the ‘Intel Thunderbolt Software’ or the ‘Intel Thunderbolt Control Center’) here → ĭepending on how your Windows PC is configured, the Approval process may happen automatically and as a result you may not be prompted to Approve the hub. If the PC you are connecting the hub to is running Windows and has Thunderbolt 4 or Thunderbolt 3 technology built-in, when you first connect the hub you may be prompted to ‘Approve’ or ‘Authenticate’ the device via the Intel Thunderbolt software that should already be installed on your Windows PC. The green light indicates that the hub is connected to your PC. ![]() When the hub is connected to your PC, the indicator light on the front of the hub will change from a white color to a green color. The hub will not work if the cable is connected to a different port. ** It is important that the Thunderbolt 4 cable is connected to the Thunderbolt 4 port on the front of the hub. This port has a Thunderbolt lightning icon to the left of it, and a small laptop icon above it.Ĭonnect the opposite end of the included Thunderbolt 4 cable to one of the Thunderbolt or USB-C ports of your PC. ![]() Now connect one end of the included Thunderbolt 4 cable to the single Thunderbolt 4 port located on the front of the hub. When the hub is powered on, you will see a small solid white power indicator light on the front of the hub, towards the right-hand side. Once the power cable has been connected to the power adapter, connect the power adapter’s barrel connector to the circular power input port on the back of the hub. The first step is to securely connect the power cable to the power adapter, and then connect the power cable to a known-working power outlet. All of our products are backed with a 2-year limited parts and labor warranty as well as Seattle-based email support
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