![]() CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. ![]() To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Refunds will only be issued to the original credit card that you use when placing your order. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at & RefundsĪll orders cancelled after 48 hours.You are able to cancel your order with no penalty, Cancel your order before your order has shipped. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. The delivery time frame for majority of our products is between 12 to 28 business days depending on your location and that specific order however you may receive your items much earlier. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. This means that we have received your order in our system and pre-authorized your credit card for the purchase. ![]() As soon as you place your order, you will receive an order confirmation e-mail.
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